{"id":13584,"date":"2024-05-12T10:28:19","date_gmt":"2024-05-12T10:28:19","guid":{"rendered":"https:\/\/features.motory-sa.com\/?page_id=13584"},"modified":"2024-05-26T13:33:11","modified_gmt":"2024-05-26T13:33:11","slug":"crm-module","status":"publish","type":"page","link":"https:\/\/daash.sa\/web\/language\/en\/crm-module\/","title":{"rendered":"CRM Module"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13584\" class=\"elementor elementor-13584\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3860c5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3860c5c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b19a1e5\" data-id=\"b19a1e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element-custom_line_height elementor-element elementor-element-97b4283 elementor-widget elementor-widget-text-editor\" data-id=\"97b4283\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Management of Customer Follow-Up in <strong>Features ERP<\/strong> is a suite of tools and activities designed to monitor and analyze how customers engage with the company&#8217;s goods and services. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d01859e elementor-widget elementor-widget-text-editor\" data-id=\"d01859e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Among these are the following:<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ed2de7\" data-id=\"7ed2de7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c94002c elementor-widget elementor-widget-image\" data-id=\"c94002c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"940\" height=\"627\" src=\"https:\/\/daash.sa\/web\/wp-content\/uploads\/2023\/05\/customer-relationship-management-concept-scaled.jpg\" class=\"attachment-large size-large wp-image-13480\" alt=\"\" title=\"customer-relationship-management-concept\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-abe1dc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"abe1dc5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1569a47\" data-id=\"1569a47\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f0d18a elementor-widget elementor-widget-spacer\" data-id=\"0f0d18a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c4ea5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c4ea5c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d78400\" data-id=\"5d78400\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-18db1cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18db1cb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d923bf3\" data-id=\"d923bf3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d856bc3 elementor-widget elementor-widget-text-editor\" data-id=\"d856bc3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li><span style=\"color: #000000;\"><strong>Customer Database (CRM):<\/strong> Information on a customer&#8217;s prior purchases, contact preferences, personal characteristics, and other details are stored and arranged using customer relationship management systems.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Interaction Tracking:<\/strong> Monitoring and evaluating consumer interactions with goods or services, such as their reactions to promotional offers, timetables for communications, and feedback, is known as interaction tracking.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Support:<\/strong> Assisting clients with technical problems and answers via phone, email, and online chat while keeping track of their questions, concerns, and resolutions.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Satisfaction Evaluation:<\/strong> Customer satisfaction surveys are carried out, and data is analyzed to determine the degree of satisfaction and pinpoint areas that require improvement.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Sales Monitoring:<\/strong> Sales monitoring is the process of keeping tabs on each customer&#8217;s sales journey, from initial inquiry to final sales.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Communication management:<\/strong> Keeping in touch with clients on a regular basis via social media, email campaigns, and newsletters to strengthen and preserve the relationship<\/span><\/li><li><span style=\"color: #000000;\"><strong>Data Analysis:<\/strong> Data analysis is the process of using analytics technologies to comprehend client behavior and anticipate demands so that offers and services may be modified appropriately.<\/span><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-cbd28b9\" data-id=\"cbd28b9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eeb4cdf elementor-widget elementor-widget-unlimited-charts\" data-id=\"eeb4cdf\" data-element_type=\"widget\" data-widget_type=\"unlimited-charts.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"gt3_unlimited_chart_wrapper\" data-chart-type='bar' data-chart-data='{\"labels\":[\"2016\",\"2017\",\"2018\",\"2019\"],\"datasets\":[{\"data\":[\"25\",\"45\"],\"label\":\"Dataset #1\",\"backgroundColor\":[\"rgb(254,98,131)\",\"rgb(54,162,235)\"],\"borderColor\":[\"rgb(254,98,131)\",\"rgb(54,162,235)\"],\"borderWidth\":1,\"fill\":false,\"borderJoinStyle\":[12,15]}]}' data-chart-options='{\"responsive\":true,\"maintainAspectRatio\":false,\"animation\":{\"duration\":1500},\"layout\":{\"padding\":{\"top\":0}},\"legend\":{\"display\":false,\"position\":\"bottom\",\"labels\":{\"usePointStyle\":false}},\"tooltips\":{\"enabled\":true},\"scales\":{\"xAxes\":[{\"gridLines\":{\"display\":false,\"color\":\"#c0c0c0\"},\"scaleLabel\":{\"display\":false,\"labelString\":\"\",\"fontColor\":\"#3b3663\",\"fontSize\":\"12\"},\"ticks\":{\"fontSize\":\"18\",\"fontColor\":\"#3b3663\"}}],\"yAxes\":[{\"gridLines\":{\"display\":true,\"color\":\"#c0c0c0\"},\"scaleLabel\":{\"display\":false,\"labelString\":\"\",\"fontColor\":\"#3b3663\",\"fontSize\":\"18\"},\"ticks\":{\"beginAtZero\":true,\"suggestedMax\":1,\"fontSize\":\"18\",\"fontColor\":\"#3b3663\"}}]}}'>\r\n\t\t\t\t<canvas class=\"gt3_unlimited_chart gt3_chart_7405\" width=\"400\" height=\"400\"><\/canvas>\r\n\t\t\t<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element-custom_font_size elementor-element-custom_line_height elementor-element-custom_font_weight elementor-element-custom_color elementor-element elementor-element-a3ad8f0 elementor-widget elementor-widget-text-editor\" data-id=\"a3ad8f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center\">Optimization Statistics<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1139cce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1139cce\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-00076fa\" data-id=\"00076fa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0665f9d elementor-widget elementor-widget-text-editor\" data-id=\"0665f9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Businesses can boost customer interactions, satisfaction and loyalty rates, and overall business performance by using efficient customer follow-up management.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-84a4b70 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"84a4b70\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0ee1a5\" data-id=\"a0ee1a5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc3b85c elementor-widget elementor-widget-spacer\" data-id=\"bc3b85c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Management of Customer Follow-Up in Features ERP is a suite of tools and activities designed to monitor and analyze how customers engage with the company&#8217;s goods and services. Among these are the following: Customer Database (CRM): Information on a customer&#8217;s prior purchases, contact preferences, personal characteristics, and other details are stored and arranged using customer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13584","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/daash.sa\/web\/wp-json\/wp\/v2\/pages\/13584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/daash.sa\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/daash.sa\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/daash.sa\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/daash.sa\/web\/wp-json\/wp\/v2\/comments?post=13584"}],"version-history":[{"count":7,"href":"https:\/\/daash.sa\/web\/wp-json\/wp\/v2\/pages\/13584\/revisions"}],"predecessor-version":[{"id":14184,"href":"https:\/\/daash.sa\/web\/wp-json\/wp\/v2\/pages\/13584\/revisions\/14184"}],"wp:attachment":[{"href":"https:\/\/daash.sa\/web\/wp-json\/wp\/v2\/media?parent=13584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}